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The T FAQ's

 
What services are available?

The T offers a wide variety of transportation services, from trains to trolleys, and buses to vans. Here is a brief description of our services.

  • Local Bus Service. The T's regular bus service, express bus service and Rider Request service will take you places in Fort Worth and Richland Hills.
  • The TRE. Our train links downtown Fort Worth, Dallas, and DFW International Airport.
  • MITS. The T's Mobility Impaired Transportation Service offers you door-to-door transportation within the service areas using vehicles specially designed to accommodate the mobility impaired.
  • Carpool and Vanpool. Carpools and Vanpools alleviate commuting stress for you and your co-workers. We provide the transportation for employees to get to work. For more information, call 817.336.RIDE (7433).
  • Airporter. We offer service direct to DFW Airport from within the city of Richland Hills. Call The T at 817.215.8600 to arrange for pick up.

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Where can I find Lost & Found?

The Lost & Found is at the Downtown ITC, located at the corner of 1000 Jones and 9th Street.

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What hours do buses run?

The T runs from 4:19 a.m. to 12:08 a.m., Monday through Friday. Saturday service is from 4:21 a.m. to 11:50 p.m. Sunday service is available from 4:40 a.m. to 9:00 p.m.

*Note: The T provides holiday service on Independence, Memorial and Labor Day from 4:40 a.m. to 9:00 p.m. The T and MITS do not run on Thanksgiving, Christmas or New Year's Day.

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Where can I buy day and monthly passes?

To buy passes online, visit www.the-tstore.com. You may also purchase passes at Ticket Vending Machines on Tarrant County TRE rail-boarding platforms or at the following locations.

Intermodal Transportation Center

1001 Jones Street
Fort Worth, TX 76102
Corner of 1000 Jones and 9th Street
Customer Service Kiosk Sales
Mon thru Fri - 6am - 7pm
Saturday - 8am - 5pm
Closed Sundays

The T Administration Office

1600 E. Lancaster Avenue
Fort Worth, TX 76102
Customer Service Reception Sales
Mon thru Fri - 8am - 5pm
Closed Saturday & Sunday

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What do I do if I see suspicious activity?

If you see suspicious activity, alert your bus driver immediately.  If you are waiting for the bus, call 817.215.8600 for Customer Service and report the activity in as much detail as possible.
If it is an emergency, dial 911.

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What is the advantage of riding The T?

The major advantage of riding The T's buses and TRE is that you will get where you need to go safely and on time. And with stops throughout the Metroplex you are sure to get delivered right to your destination.

 

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How do I place my advertising on The T?

Mackay Advertising is the contractor for advertising on all The T vehicles and bus benches. Contact information and rates can be had on their web site.
visit site

 

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What hours do The T's TRE trains run?

The TRE runs Monday through Friday from Fort Worth's T&P Station starting at 5:00a.m. and ending at 9:42 p.m. Saturday it operates from 8:50 a.m. until 9:42 p.m. The TRE does not operate on Sundays. Check the TRE website for exact station times for all eastbound trains from Fort Worth and westbound trains from Dallas.

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