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Safety and Security


Be on the Alert for Suspicious Behavior and Packages

To report suspicous activity, call 817.215.8600.

  • Loitering or tampering with an unattended bus
  • Individuals secretively taking pictures of transit facilities, underpasses or bridges
  • Visible signs of nervousness
  • Excessive sweating
  • Spray bottles or aerosol canisters
  • Inappropriate clothing that is excessively baggy or too heavy in warm weather


The T seeks to ensure safety of all passengers.
  • Placement in an out-of-the-way location
  • Individuals in the act of abandoning a package and hastily departing the area
  • Unusual attached batteries, wires, tanks, bottles or bags that might contain chemicals
  • An attached message
  • A suspicious cloud, mist, gas, vapor, odor or seeping fluid
  • Nearby individuals showing signs of illness or distress

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To Report Suspicious Activity or Packages

  • Alert your bus driver.
  • If you are not on a bus, call 817.215.8600 and provide as much detail as possible, i.e., exact location and bus number.
  • If it is an emergency, call 911.

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Report suspicious behavior immediately.


Our Commitment to Your Safety

The T is Committed to Getting You to Your Destination Safely

But to keep The T as safe as possible, we need your help.

Be our eyes and ears. Observe and report activities and things that are out of the ordinary. Follow the safety guidelines in this flyer and be alert.

We can all count on a safe ride if we can count on each other to be alert, watchful and aware.

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Be Informed and Have a Transit Plan of Action

  • Remain calm and follow the bus operator’s instructions.
  • Assist fellow passengers and follow the Golden Rule: “Watch out for the safety of others as you would have them watch out for your safety.”
  • If you are injured or need special assistance, notify the bus operator or another passenger.

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Always be prepared and have an alternate travel plan while riding The T.

Preparedness Tips

  • Create an advance plan for maintaining contact with family members if separated as a result of an emergency.
  • Create an advanced plan for maintaining contact with close friends and colleagues during an extended emergency period.
  • Record contact and emergency information. Keep it up to date and with you at all times.
  • Familiarize yourself with other bus routes that can get you to your destination or meeting point in the event your main route is impassable.
  • Familiarize yourself with all emergency instructions on the bus.
  • Keep a local map handy for reference.


Call 817.215.8600 to report suspicious activity.


For help planning alternate routes and schedule information, call the Transit Information Center: 817.215.8600.

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